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wakeel

Your business, run by one agent you can talk to.

Wakeel answers customers, writes quotes, chases invoices, runs payroll and prepares your VAT. Type or speak in Arabic or English. It asks you before it sends anything you can't take back.

No sign-up. A private sandbox, ready in a minute.

Illustration: the owner says “Quote Rashid for 1,200 sq ft at AED 165 and send it on WhatsApp”. The agent finds the customer, prices the quote and makes the PDF, then shows a card asking the owner to confirm before it sends.

Illustration. Names and numbers are examples.

Ask it the way you'd ask a person

These are real requests the agent handles today. Each one starts from your own records, not from a template.

  • Which invoices are overdue?

    What it does

    Reads your invoices and payments and lists what is late, by customer and by how many days. It can then draft a polite reminder for you to approve.

  • Quote Rashid for 1,200 sq ft at AED 165 and send it on WhatsApp

    What it does

    Builds the quotation with VAT, makes the PDF, and shows you who it goes to before it sends.

  • Run October payroll and give me the WPS file

    What it does

    Works out each salary from your staff records, shows you the total, and produces the UAE WPS salary file once you confirm.

  • How much VAT do I owe this quarter?

    What it does

    Prepares the VAT201 from your issued invoices and your expenses, and tells you which number goes in which box on EmaraTax.

  • Post our Eid offer on Instagram and Facebook

    What it does

    Drafts the post for each account in Arabic or English and publishes it only after you confirm.

Prefer to talk? Tap the microphone, or press Ctrl or ⌘ and J on any screen to open the agent without leaving the page you're on.

It asks before it does anything you can't take back

Looking things up, drafting and calculating happen straight away. Anything that reaches a customer, Meta or a tax provider stops at a card and waits for your Confirm.

Runs straight away

  • Looking up customers, invoices, payments and staff
  • Drafting a quote, a post or a message
  • Working out VAT, payroll or gratuity

Waits for your Confirm

  • Sending a message, quote or invoice to a customer
  • Publishing to Instagram or Facebook
  • Running payroll, marking salaries paid and producing the WPS file
  • Sending an e-invoice to the provider
  1. 1

    Ask

    Type or say what you need, in Arabic or English.

  2. 2

    Read the card

    The agent shows exactly who gets what, how many, and for how much. Nothing has happened yet.

  3. 3

    Confirm or cancel

    Confirm and it goes. If anything changed since the card was made, such as an import landing or a total moving, you get a fresh card instead of a surprise.

Illustration. Names and numbers are examples.

One agent, the whole business behind it

Every one of these is a normal screen you can use by hand. The agent uses the same ones, so you can always see and check what it did.

  • One inbox for every channel

    WhatsApp Business on your own number, Instagram, Facebook Messenger and email in one place, with notes only your team can see and conversations you can hand to a colleague.

  • Campaigns and segments

    Send Meta-approved WhatsApp templates and email campaigns to a segment you choose, see who will receive it and who is left out before you send, then follow delivery and replies.

  • Automations and after-hours replies

    Flows and keyword triggers answer the questions you answer every day. On WhatsApp, Messenger and Instagram the AI reply, once you switch it on, says it is automated and hands over to your team when someone asks for a person.

  • Customers, projects and quotes

    Keep customers and their projects together, write quotes with VAT, and send them as a PDF by WhatsApp or email.

  • Invoices, payments and expenses

    Issue invoices as PDFs, record payments and expenses, keep your vendors, and send customers a polite reminder when an invoice is late.

  • Staff and attendance

    Keep each employee's record and documents, and be reminded before a visa, ID or licence expires. Site staff check in from their phone on a page that shows no money.

  • Payroll, WPS and gratuity

    Run monthly payroll, produce the UAE WPS salary file, send payslips, work out end-of-service gratuity and write HR letters from templates.

  • Talk to it

    Speak your request and hear the answer, in Arabic or English, from the Wakeel page or the launcher on any screen. Speech uses your browser's own voice features, so it depends on the browser you use.

  • Every step also works by hand

    Nothing needs the agent. Each tool is a thin layer over the same action behind a screen, so you can do the work yourself, or ask, whichever is faster.

Ready for UAE e-invoicing, and honest about where it stands

Wakeel prepares the tax paperwork so you are not building it from a spreadsheet at the deadline. You stay the one who files.

  • E-invoices in the UAE format

    Invoices are built in the PINT AE format, which is Peppol UBL, and checked before sending. Ready for the mandate: 1 January 2027 for businesses with revenue of AED 50 million or more, and 1 July 2027 for everyone else.

  • VAT201 return, prepared

    The agent works out output and input VAT for the period and tells you what to enter in each EmaraTax box, with anything to check first. You review it and file it yourself.

  • Corporate tax estimate

    An estimate with the 0% and 9% bands and Small Business Relief, from your invoices and expenses, so the year-end number is not a surprise.

  • A tax calendar that reminds you

    Your VAT, e-invoicing and corporate tax dates in one calendar, with reminders ahead of each.

What is connected today

Sending an e-invoice goes through a sandbox provider adapter, so nothing is submitted to the Federal Tax Authority from here yet. Returns are prepared for you to file. Wakeel is not an accredited service provider.

Your social pages, beside your inbox

Publish to Facebook and Instagram, and answer comments from the same place your team answers WhatsApp. Ask the agent to draft, or write it yourself.

  • Post once, to every account

    Write a post once and publish it to each connected account now, at a time you pick, or as a draft. Each platform's rules are checked as you write.

  • Comments in one list

    Comments on your posts arrive in one list. Answer them publicly, and see which are still waiting. On Facebook and Instagram, each post shows what it led to: private replies, conversations and new leads.

  • Comments that become conversations

    Within 7 days of a Facebook or Instagram comment, answer it with one private message. Messenger and Instagram messages arrive in the shared inbox, with the same assignment and notes as WhatsApp.

  • Comment auto-replies

    Rules answer comments that contain a keyword with replies you wrote, at most once in public per comment, with an hourly cap and quiet hours. On Facebook and Instagram, a rule can also send one private message.

  • Drafts from a sentence

    Tell the agent what the offer is and it drafts a post for each account, in Arabic or English. Nothing goes live until you confirm the preview.

  • Hide spam

    On Facebook and Instagram, hide a spam or abusive comment without leaving Wakeel, and see who hid it.

Built for the small businesses that keep the UAE running

If you quote, invoice, pay staff and talk to customers on WhatsApp, the agent has work to do. Here is what it does first for some of them.

  • Contracting

    Quote a job, track the project, chase the invoice, pay the site crew by WPS, and know before a worker's visa expires.

  • Interiors and fit-out

    Send quotes as PDFs over WhatsApp, follow each project's invoices and payments, and keep the client conversation in one inbox.

  • Clinics

    Answer messages after hours, keep staff visas and IDs from lapsing, and run payroll with the WPS file.

  • Salons and spas

    Answer Instagram and WhatsApp enquiries, announce an offer on every account at once, and track staff attendance.

  • Trading

    Quotes and invoices with VAT, vendors and expenses, and a VAT return prepared each quarter.

  • Real estate

    Reach owners and buyers on WhatsApp with approved templates, route replies to the right agent, and keep the paperwork behind the deal.

Something else? If it quotes, invoices, pays people or messages customers, it fits.

Try it now. No sign-up.

Pick a business and get a private workspace with sample customers and conversations already in it. Ask the agent the questions above and watch it work.

  1. 1

    Pick a business

    A real-estate agency, a fit-out contractor or a retail shop.

  2. 2

    Get a private workspace

    Yours alone, with sample data.

  3. 3

    Use the simulated phone

    Scripted customers reply on it, so you can see messages go out and come back.

  4. 4

    It deletes itself

    After 24 hours, the workspace is removed.

Start the sandbox demo

A sandbox: nothing reaches a real customer, Meta or the Federal Tax Authority.

Common questions

Have a question that isn't here?

Request a demo

Or email support@fairscale.ae

One agent for a UAE small business. You type or speak a request in Arabic or English, and it does the work across your messages, customers, quotes, invoices, staff, payroll and tax. Everything it does is also a normal screen, so you can work by hand whenever you like.

No. Looking up, drafting and calculating happen at once, but anything that reaches a customer, Meta or a tax provider shows a card with who gets what and waits for your Confirm. Running payroll and producing the WPS file wait for it too. If something changed between the card and your Confirm, you get a new card.

Yes. The interface reads right to left, and you can write or speak to the agent in Arabic or English. Speech in and out uses your browser's own voice features, so how well it hears you depends on the browser and your device.

No. It prepares your VAT201 and tells you which number goes in which EmaraTax box, and you file it. E-invoices are built in the PINT AE (Peppol) format and are ready for the mandate, but the provider connection is a sandbox, so nothing is submitted to the Federal Tax Authority from here.

Yes. Open the demo, pick a business, and you get a private workspace with sample data and a simulated phone where scripted customers reply. Nothing you do reaches a real person, and the workspace deletes itself after 24 hours.

To send messages, yes. Connect your own WhatsApp Business account. No reseller in between. You connect your own WhatsApp Business account, so Meta charges you directly for the messages you send and Wakeel never marks them up. You can set everything else up first and connect it when you're ready.

Yes. Customers, quotes, invoices, payments, expenses, staff, attendance, payroll, campaigns and the tax pages are all ordinary screens. The agent is the fastest way through them, not the only way.

On WhatsApp, Messenger and Instagram, whatever you've set up answers it, in this order: a flow the person is already in, a trigger such as a keyword, the AI reply if you've switched it on, then your auto-reply. If none applies, the conversation waits for your team.

Your records stay in your workspace and aren't shared with other customers. People have roles, and the agent can only do what the person asking is allowed to do, because every tool checks the same permission as the screen. Staff on the check-in page see no money at all.

Trying it costs nothing. For a workspace of your own, request a demo and we will go through what your business needs and what it comes to. WhatsApp message fees are paid to Meta directly, and Wakeel never marks them up.

Hand it the work.

Try the sandbox in a minute with no sign-up, or create your workspace and connect your own channels.

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